That means, if a sportsbook wants to acquire a license from MGA the terms and conditions the sportsbook offers their customers are not relevant. But we are not the right authority to deal with that kind of issue. Scott, since you contacted us, I would like to take the opportunity to extend an invitation to work and collaborate on any matters you feel will add value to the industry seeing the we both have the same matters of interest at heart. I am aware that this was not the response that you were hoping for but I am confident that you will understand our position as a regulator. We are only able to impose where the Remote Gaming Regulations have been breached. In my personal capacity, I am in agreement with your view on how such bets should ideally be handled and indeed many operators choose to settle this way however based on the terms agreed to by the player with this particular operator, we cannot influence the way conduct their business on that level. When it comes to cases relating to unfair terms, the appropriate entity to deal with such matters is the Malta Competition and Consumer Affairs Authority (MCCAA). Sxxxxxx’s case and in this light I would like to clarify that the MGA Player Support Unit’s remit is purely mediatory, essentially the same kind of work you carry out.
It’s a pleasure to make your acquaintance.
